Privacy Policy
Last updated: January 2025
Dayne Solutions LLC ("Dayne", "we", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have. It applies to https://daynesolutions.com, our SaaS products, and any related services.
1. Information We Collect
Information you provide
- Contact information (name, email, phone, company) submitted via forms.
- Account credentials and profile data for our SaaS products.
- Project details, files, and content you share with us during engagements.
- Payment information processed by Stripe — we never see or store full card numbers.
Information collected automatically
- IP address, browser type, device, OS, referring URL, pages viewed, timestamps.
- Cookies and similar technologies (see our Cookie Policy).
2. How We Use Your Information
- To provide, maintain, and improve our services and products.
- To process payments and send invoices.
- To respond to inquiries and provide customer support.
- To send service updates and, with your consent, marketing communications.
- To detect, prevent, and address fraud or security issues.
- To comply with legal obligations.
3. Legal Basis (where applicable)
We process personal data based on contract performance, our legitimate interests in operating our business, your consent (which you may withdraw at any time), and to comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate (Stripe for payments, hosting and analytics providers, transactional email services), bound by confidentiality and data protection terms.
- Legal authorities when required by law or to protect our rights.
- Successors in the event of a merger, acquisition, or asset sale.
5. Data Retention
We retain personal data only as long as necessary for the purposes described, to comply with legal obligations (e.g., tax records for 7 years), and to resolve disputes.
6. Security
We use industry-standard safeguards including TLS encryption in transit, encryption at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we work to protect your data.
7. Your Rights
Depending on your jurisdiction (including residents of California under the CCPA/CPRA, and the EU/UK under GDPR), you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Receive your data in a portable format.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
To exercise any right, email orlando@daynesolutions.com. We respond within 30 days.
8. Children
Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal data from children.
9. International Transfers
We are based in the United States. If you access our services from outside the US, your information will be transferred to and processed in the US.
10. Changes
We may update this Privacy Policy. The "Last updated" date above reflects the most recent revision. Material changes will be communicated by email or website notice.
11. Contact
For privacy questions, write to orlando@daynesolutions.com or to Dayne Solutions LLC, 1181 W 37th St, Hialeah, FL 33012.
